Refund Policy
Seven days, any reason, no questions.
◆The policy
If you're not happy with a purchase, ask for a refund within 7 days of buying it and you'll get your money back in full, for any reason, even if you've already downloaded the guide.
This applies to single guides ($2.99), Starter ($9.99) and All-Access ($19.99).
◆How to ask
Email support@debroke.com from the email address on your DEBROKE account. Tell us which purchase it is (the guide or plan name and the date is enough; the Stripe receipt works too). No reason needed.
◆What happens next
We refund to the card or payment method you used. Stripe sends it right away; your bank usually shows it within 5 to 10 business days.
When a purchase is refunded, access to it is removed from your account. Refunding a single guide locks that guide. Refunding Starter or All-Access locks every guide you unlocked with that plan. Guides you bought separately stay unlocked.
◆After 7 days
Refunds after 7 days are at our discretion, but we'll always fix it if something went wrong on our side: a file that won't open, a guide that didn't unlock, or a double charge. Email us and we'll sort it out.
◆Please contact us before disputing a charge
A refund from us is faster than a bank dispute and doesn't affect your account. We may decline refunds in cases of clear abuse, such as repeatedly buying, downloading and refunding.